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Terms & Conditions

Booking terms & Conditions:

All items need to be disassembled ready to be moved if this is needed to remove them from the property unless already discussed, all small items must be boxed and bagged as loose small items will not be transported to avoid damage.

We are not liable for damage to loose small items or items that have not been correctly protected.

We do move pots and pot plants from gardens but cannot be liable for any damage during transit or delivery as they are not meant to be moved full. 


Once your removal is booked you can cancel for free up to 72 hours before the move, if cancelled between 72 and 24 hours before your move start time there will be a bookng cancellation fee of £50.

If cancelling within 24 of your move start time the cancellation fee will be 50% of the total booking cost.

If you do not cancel your removal and we arrive to find you no longer need our services or you are not there then the whole booking cost will still be payable.